Photograph the Ugly Parts
Part III — Renting and Housing · about 3 minutes
Composite case based on recurring public experiences. A tenant moves in, notices a stained ceiling and a loose cupboard handle, and assumes they are too minor to mention. Two years later the flat changes hands. At exit, the new owner or manager sees the damage without knowing its history. The deposit becomes a disagreement about memory. Several public tenants describe similar disputes over pre-existing marks, repairs and deposit deductions; their claims are not independent findings against any landlord. [C11–C13]
On move-in day, photograph the defects first. Do it in good light, with wide views that locate each close-up. Record walls, floors, kitchen cabinets, bathroom fixtures, air-conditioning, appliances, windows, keys, parking access and any furniture included. Film a slow walk-through. Send a dated list of defects to the landlord or manager through a channel that leaves a record. Ask for acknowledgement and preserve it with the lease. You are making a baseline, not insulting the property.
That was chapter 16. There are {{ lessons }}.
The full book includes the move-in and handover checklist this chapter is built on.